Frequently asked questions
Our Jewellery
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The INALYA website is not a shopping site, so online purchases are not available. However, you can create a wishlist and book an appointment in our showroom in Liège (Belgium) via our online reservation system.
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INALYA exclusively creates its own jewellery collections. However, some pieces may be slightly customised. If you have a specific request, feel free to contact us—we would be happy to discuss it with you.
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We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.
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Yes, every new creation comes with a certificate of authenticity. This guarantees the origin, quality, and characteristics of the piece. The certificate is issued by INALYA.
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The certificate of authenticity includes :
A description of the piece (ring, necklace, bracelet, etc.),
The type of precious metal used,
Precious or fine gemstones,
The designer's signature,
Serial or certification number,
Diamonds can also be accompanied by a certificate issued by the International Gemological Institute (IGI).
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You can find all our advice on the Care page.
Production & Delivery
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From the moment your order is confirmed, production takes:
One month for pieces without gemstone settings,
One and a half months for pieces with gemstones.
We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.
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If your jewellery is not delivered in person, it will be shipped via a specialised carrier experienced in transporting valuable items.
Contact & Customer Service
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You can contact us via our online form or by email at contact@inalya.be.
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Yes, we have a showroom in Liège, Belgium. Our creations will soon be available through selected retailers.