Frequently asked questions

Our creations

  • The INALYA website is not a shopping site, so online purchases are not available. However, you can create a wishlist and book an appointment in our showroom in Liège (Belgium) via our online reservation system.

  • INALYA exclusively creates its own collections. However, some pieces can be slightly customized. If you have a specific request, please don't hesitate to contact us, we'd be delighted to discuss it with you.

  • We work with 18-carat gold (mainly yellow, but also available in white or pink gold on request), cultured diamonds, precious stones and gemstones.

  • Yes, each creation is accompanied by a certificate of authenticity guaranteeing the origin, quality and characteristics of the piece. This certificate is issued by INALYA.

  • The certificate of authenticity includes :

    • A description of the piece (ring, necklace, bracelet, etc.),

    • The type of precious metal used,

    • Precious or fine gemstones,

    • The designer's signature,

    • Serial or certification number,

    • Diamonds can also be accompanied by a certificate issued by the International Gemological Institute (IGI).

  • You'll find all our advice on the Maintenance & Repair page.

Production & Delivery

  • Once your order has been confirmed, please allow for :

    • One month for pieces without stones,

    • One and a half months for pieces set with stones.
      We work with 18-carat gold (mainly yellow, but also available in white or rose gold upon request), cultured diamonds, precious gemstones, and fine stones.

  • If your jewel is not delivered to you in person, it will be shipped via a carrier specializing in valuables.

Contact & Customer Service

  • You can write to us via our online form or by email at: contact@inalya.be.

  • Yes, we have a showroom in Liège, Belgium.
    Our creations will soon be available from selected retailers.