Frequently asked questions

Our Jewellery

  • You can shop online at the INALYA website. However, you can also create a wish list and schedule an appointment at our showroom in Liège (Belgium) through our online booking system.

  • INALYA exclusively creates its own jewellery collections. However, some pieces may be slightly customised. If you have a specific request, feel free to contact us—we would be happy to discuss it with you.

  • We work with 18-karat gold (primarily yellow, but also available in white or rose gold upon request), lab-grown diamonds, precious stones, and semi-precious stones.

  • Yes, every new creation comes with a certificate of authenticity. This guarantees the origin, quality, and characteristics of the piece. The certificate is issued by INALYA.

  • The certificate of authenticity includes :

    • A description of the piece (ring, necklace, bracelet, etc.),

    • The type of precious metal used,

    • Precious or fine gemstones,

    • The designer's signature,

    • Serial or certification number,

    • Diamonds can also be accompanied by a certificate issued by the International Gemological Institute (IGI).

  • You can find all our advice on the Care page.

Production & Delivery

  • From the moment your order is confirmed, production takes:

    • One month for pieces without gemstone settings,

    • Please allow one and a half months for pieces set with gemstones.
      We work with 18-karat gold (primarily yellow, but also available in white or rose gold upon request), lab-grown diamonds, precious gemstones, and semi-precious stones.

  • If your jewellery is not delivered in person, it will be shipped via a specialised carrier experienced in transporting valuable items.

    Shipping is free in Belgium and throughout the European Union.

    Standard items may be returned within 14 days of receipt.

    Custom-made or made-to-order items cannot be returned.

    For more details, please refer to our Terms and Conditions.

Contact & Customer Service

  • You can contact us via our online form or by email at contact@inalya.be.

  • Yes, we have a showroom in Liège, Belgium.
 Our creations will soon be available through selected retailers.

  • Schedule a private consultation to explore our collections at our showroom in Liège.

    Book your appointment