Frequently asked questions

Our Jewellery

  • The INALYA website is not a shopping site, so online purchases are not available. However, you can create a wishlist and book an appointment in our showroom in Liège (Belgium) via our online reservation system.

  • INALYA exclusively creates its own jewellery collections. However, some pieces may be slightly customised. If you have a specific request, feel free to contact us—we would be happy to discuss it with you.

  • We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.

  • Yes, every new creation comes with a certificate of authenticity. This guarantees the origin, quality, and characteristics of the piece. The certificate is issued by INALYA.

  • The certificate of authenticity includes :

    • A description of the piece (ring, necklace, bracelet, etc.),

    • The type of precious metal used,

    • Precious or fine gemstones,

    • The designer's signature,

    • Serial or certification number,

    • Diamonds can also be accompanied by a certificate issued by the International Gemological Institute (IGI).

  • You can find all our advice on the Care page.

Production & Delivery

  • From the moment your order is confirmed, production takes:

    • One month for pieces without gemstone settings,

    • One and a half months for pieces with gemstones.

      We work with 18K gold (primarily yellow, but also available in white or rose upon request), cultured diamonds, precious gemstones, and fine stones.

  • If your jewellery is not delivered in person, it will be shipped via a specialised carrier experienced in transporting valuable items.

Contact & Customer Service

  • You can contact us via our online form or by email at contact@inalya.be.

  • Yes, we have a showroom in Liège, Belgium.
 Our creations will soon be available through selected retailers.